Afroletics Terms and Conditions

Last updated: 13.11.2025

1. Scope and provider

1.1 These Terms and Conditions govern the use of the online offers of Afroletics and the purchase of Afroletics products and services.

1.2 The contractual partner is
Isaac Kyere GmbH
Katzlerstr. 15
10829 Berlin
Germany

Contact e mail: [email protected]

1.3 The online platform and technical checkout run through services provided by third parties such as Kajabi. The contract for all Afroletics offers described in these Terms and Conditions is concluded with Isaac Kyere GmbH, not with Kajabi.

1.4 Instructors and studio partners may receive separate written agreements or instructor contracts from Afroletics. If those contain rules that differ from these Terms and Conditions, the separate agreement takes priority for that relationship.

2. Afroletics offers

2.1 These Terms and Conditions currently cover in particular

• Online Afroletics instructor training and other on demand online courses
  
• Online live classes and sessions
  
• In person classes, workshops, masterclasses and instructor trainings
  
• Memberships such as VIM and VIM plus
  
• Access to on demand videos and digital course material
  
  

Merchandise and physical products are not yet covered and may receive separate terms.

2.2 Details about the content, duration, schedule, language and requirements of each product or service are shown on the relevant product page.

 

3. Accounts, age and registration

3.1 To purchase and use most Afroletics offers you need a customer account. When you complete a purchase, an account is created for you and access details are sent to the e mail address you provided.

3.2 You must keep your access data confidential and protect it from access by third parties. Any use of the platform via your access data is attributed to you.

3.3 You confirm that all data you enter is correct and up to date. Please update your data if anything changes.

3.4 Minimum age

• To enter into a contract and buy Afroletics offers you must usually be at least eighteen years old.
  
• Persons from sixteen to under eighteen years need the consent of a parent or legal guardian. Afroletics may request written proof of this consent.
  
  

If local law in your country has stricter rules, those apply.

 

4. Conclusion of contract

4.1 The presentation of offers on the website or in the app is not a binding legal offer. Only when you submit an order by clicking the purchase button you make a binding offer to conclude a contract.

4.2 The contract is formed when Afroletics confirms your order by e mail or provides access to the purchased offer.

4.3 The contract language is English. If Afroletics provides translations, the English version prevails in case of doubt.

 

5. Prices and payment

5.1 All prices are shown in the respective currency and include value added tax where applicable, unless otherwise stated on the product page.

5.2 Available payment methods depend on your country and the technical checkout provider. They may include in particular

• Credit and debit cards
  
• PayPal
  
• SEPA transfer or direct debit
  
• Klarna or other buy now pay later providers
  
  

5.3 Payment for one time products such as single events or on demand trainings is due immediately upon conclusion of the contract.

5.4 For memberships and subscriptions you agree that the selected payment method may be charged on a recurring basis in the agreed interval until you cancel.

 

6. Right of withdrawal and Afroletics refund rules

Your statutory right of withdrawal as a consumer in the European Union remains unaffected. The following rules describe the way Afroletics implements and extends these rights.

 

6.1 Online on demand training and digital content

6.1.1 For online on demand trainings, course access and digital content Afroletics provides a voluntary fourteen day money back guarantee.

6.1.2 You can cancel your purchase within fourteen calendar days after the purchase date without giving a reason. To do so, send a clear statement by e mail to [email protected] and include your name, e mail address and the product you want to cancel.

6.1.3 Afroletics will refund the full purchase price within a reasonable period to the same payment method that you used, unless another method is agreed.

6.1.4 This guarantee applies in addition to any mandatory legal withdrawal rights in your country.

 

6.2 In person events and live instructor trainings

6.2.1 For dated in person events, classes, workshops and instructor trainings that take place on a fixed date, Afroletics generally does not grant refunds if you cancel.

6.2.2 Instead you may request one of the following options

• Transfer your ticket once to another event date of the same type, subject to availability
  
• Transfer your ticket once to another person who meets the participation requirements
  
  

6.2.3 You must send your transfer request in text form to [email protected] as early as possible and at the latest twenty four hours before the advertised start time. After that time the ticket counts as used in case of non attendance.

6.2.4 If Afroletics allows more flexible solutions in individual cases, this is voluntary and does not establish a permanent right for the future.

 

6.3 Cancellation by Afroletics

6.3.1 Afroletics reserves the right to cancel or reschedule an event, class or training for important reasons such as trainer illness, force majeure, restrictions by authorities or insufficient registrations.

6.3.2 In such cases Afroletics will offer you

• either a new date for the same or an equivalent offer
  
• or a refund of the ticket price paid if you request this instead of a transfer
  
  

6.3.3 Afroletics does not reimburse additional costs such as travel or accommodation.

6.4 Memberships and subscriptions

6.4.1 VIM and VIM plus and similar products are ongoing memberships with a recurring monthly fee.

6.4.2 You can cancel at any time with effect at the end of the current paid month. There is no partial refund for a started month.

6.4.3 Cancellation is done in your account or by e mail to [email protected] using the e mail address linked to your account. Afroletics may require reasonable verification to prevent misuse.

6.4.4 The statutory right of withdrawal for new memberships remains unaffected and will be explained during the checkout.

 

7. Pause rules for VIM membership

7.1 You can pause your VIM membership for a total duration of up to three months. The exact process will be described in your member area or in separate membership information.

7.2 During a pause you do not pay membership fees and you have no active membership benefits unless Afroletics communicates otherwise.

7.3 If your pause or interruption extends beyond the total period of three months, Afroletics may require you to repeat the Afroletics certification process or a refresher training before you can again act as an Afroletics instructor or use specific instructor benefits. Any additional fees for such certification are shown separately.

 

8. Use of the platform

8.1 You may use the Afroletics platform only for your own private or professional purposes in connection with Afroletics training, classes and content.

8.2 You agree in particular

• not to provide misleading or false information
  
• not to attempt to gain unauthorised access to systems or accounts
  
• not to upload or share illegal, harmful, discriminatory or offensive content
  
• not to disrupt the technical operation of the platform
  
  

8.3 Afroletics may block or delete accounts and access if you significantly violate these duties or applicable law. Any fees already paid remain owed unless Afroletics is legally obliged to refund them.

 

9. Intellectual property and brand protection

9.1 All Afroletics content is protected by copyright and other intellectual property rights. This includes in particular

• Videos, music and audio content
  
• Choreographies and exercise sequences
  
• Texts, graphics, logos and designs
  
• Manuals, workbooks and downloads
  
  

9.2 You receive a simple personal, non transferable right to use the content for your own training and learning, in line with the product you purchased. You do not receive any rights to exploit or commercialize the content beyond that.

9.3 You are not allowed to

• copy, distribute, sell, upload or make Afroletics content publicly available outside of the Afroletics environment
  
• create your own on demand offers, live classes or platforms that use significant parts of Afroletics content without written permission
  
• use the Afroletics name, logos, visual identity or similar marks to promote your own offers unless you are a certified instructor with a valid membership and comply with the then current instructor branding rules
  
  

9.4 Instructors and studio partners may use the Afroletics brand only within the scope of their separate instructor or partner agreements.

 

10. Recording classes and media

10.1 Participants may record short clips during classes or events only if this does not disturb the class and the trainer agrees on site.

10.2 The maximum length for personal recordings is one hundred eighty seconds per session. Publishing full classes or essentially the entire content of a class is not allowed.

10.3 Afroletics may from time to time produce photo or video recordings at events for documentation and marketing. Afroletics will inform participants about this in an appropriate way. If you do not wish to appear recognisably you can inform Afroletics or the trainer on site so that this can be taken into account as far as reasonably possible.

Separate consent forms or media waivers may be used in addition.

 

11. Health and participation

11.1 Afroletics trainings and classes are physically demanding. You participate at your own risk.

11.2 You are responsible for ensuring that you are in sufficient health and physical condition to take part. If you are unsure, consult a doctor before starting Afroletics training.

11.3 You must listen to your body during training and stop immediately if you feel pain, dizziness, nausea or other warning signs. Adjust intensity to your individual level.

11.4 Afroletics trainers do not provide medical advice. Recommendations in classes, videos or documents are general training advice and cannot replace individual medical or therapeutic guidance.

11.5 You are responsible for creating a safe training environment at home, in the studio or outdoors and for using appropriate footwear, floor and equipment.

 

12. Liability

12.1 Afroletics is liable without limitation for intent and gross negligence and for injury to life, body or health caused by Afroletics, its legal representatives or agents, as required by mandatory law.

12.2 In all other cases Afroletics is liable only for breaches of essential contractual duties. In these cases liability is limited to the typical foreseeable damage. Essential duties are those whose fulfilment is necessary to achieve the purpose of the contract and on whose observance you regularly rely.

12.3 Any further liability of Afroletics is excluded. Mandatory liability under product liability laws remains unaffected.

12.4 Afroletics is not liable for loss of data if you could have prevented such loss by regular backups in a reasonable way.

12.5 For offers by instructors or partners that they organize on their own responsibility, the respective instructor or partner is the contractual partner. In such cases Afroletics is not liable for the proper execution of the event unless Afroletics is clearly named as the organiser.

 

13. Data protection

13.1 Afroletics processes your personal data for the performance of the contract and the operation of the platform in accordance with applicable data protection law.

13.2 Details can be found in the Afroletics privacy policy, which is available on the website. The privacy policy is not part of these Terms and Conditions, but explains how Afroletics handles your data and your rights as a data subject.

 

14. Changes to these Terms and Conditions

14.1 Afroletics may adapt these Terms and Conditions in the future to reflect changes in offers, technical systems or legal requirements.

14.2 For existing customers Afroletics will inform you of significant changes in text form. The changes take effect if you do not object within a reasonable period and if you continue to use the offers. Afroletics will inform you about your right of objection when sending the changes.

14.3 For new purchases the version of the Terms and Conditions valid at the time of conclusion of that contract applies.

 

15. Governing law and place of jurisdiction

15.1 These Terms and Conditions are subject to the laws of Germany. Mandatory consumer protection rules of the country in which you have your habitual residence remain unaffected.

15.2 If you are a merchant, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from or in connection with these Terms and Conditions is Berlin. For consumers the statutory places of jurisdiction apply.

15.3 The European Commission provides an online platform for alternative dispute resolution. Afroletics is neither obliged nor willing to participate in such procedures before a consumer arbitration body.